Shipping policy
Last Updated: July 4, 2026
At Xaviel, we are committed to providing a transparent and reliable shipping experience for our customers.
Order Processing Time
Orders are typically processed within 2–3 business days after payment has been successfully completed.
Please note that orders are not processed or shipped on weekends or public holidays. If an order is placed during these periods, processing will begin on the next business day.
In certain circumstances, including severe weather conditions, transportation disruptions, or other unforeseen events, shipping may be delayed. Orders affected by these situations will be dispatched once conditions become stable and normal operations resume.
Estimated Delivery Time
After shipment, orders generally arrive within 30–45 business days, depending on the destination and carrier operations.
Delivery times are estimates only and may vary due to factors beyond our control.
Shipping Costs
Shipping fees and free shipping eligibility vary by country or region.
The shipping options available for your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and provided to you.
You can track your shipment at:
Please allow a short period of time for tracking information to become available after the package has been dispatched.
Lost Packages
If your package appears to be lost, delayed for an unusually long period, or cannot be located, please contact us at admin@xaviel.shop. Our customer support team will assist you in investigating the shipment and provide further assistance.
Contact Information
Legal Representative: Nyshia Perry
Email: admin@xaviel.shop
Phone: +1 (681) 424-4307
Business Address: 8873 Fir Ave, California City, CA 93505, United States
Our customer support team aims to respond to all inquiries within 24–48 business hours.